Course Synopsis

Welcome to our course on managing numerous groups and main throughout cultures. In a globalised enterprise atmosphere reminiscent of ours, we consider that it’s crucial for leaders to own the management skills and data wanted to guide successfully throughout cultures. You’ll learn to leverage your cross-cultural experiences to extend your affect and effectiveness in several cultural contexts. You’ll achieve an understanding of the Cultural Intelligence (CQ) framework, together with the 4 CQ capabilities (Drive, Information, Technique, and Motion) and the right way to apply them within the office. The course can even tackle the function of implicit bias in world organisations and the way we will minimise it from eroding worth in your organisation and undermining your effectiveness as a pacesetter . Lastly, you’ll learn to create an motion plan to develop important CQ capabilities and to attain your private management improvement objectives, in order to higher meet the wants of your groups and organisations.

Studying aims

  • Develop management expertise and competencies wanted to successfully lead in a worldwide enterprise atmosphere

  • Develop working data of the Cultural Intelligence (CQ) framework, together with the 4 CQ capabilities (CQ Drive, CQ Information, CQ Technique, & CQ Motion)

  • Be taught to use these capabilities and to restrict the damaging affect of implicit bias within the office

  • Get hold of methods and practices for minimising the damaging results of implicit bias

  • Create an motion plan for growing CQ capabilities

  • Achieve an understanding of the significance of cultural intelligence in world management

  • Get hold of instruments and data wanted to successfully lead throughout cultures


This course shall be carried out by Isabella Tan, from Peacemakers Consulting Companies. Isabella possesses a background in regulation, and is a Mediator and Coach specialising in battle administration.

Who ought to attend?

This coaching is crucial for all leaders in an organisation, together with:

  • Professionals who work with individuals from completely different cultural backgrounds

  • Leaders liable for managing numerous groups and selling inclusivity inside their organisations

  • Enterprise professionals, educators, healthcare suppliers, and anybody else who interacts with individuals from quite a lot of cultural backgrounds

Academic Method

  • Mixture of quick however informative lectures and quizzes for evaluation

  • Use of real-world analysis information and case research


  • No prior skilled {qualifications} are required

Course Content material

  • Overview of Cultural Intelligence (CQ)

  • Cultural Intelligence (CQ) Traits

  • Cultural Intelligence (CQ) Capabilities

  • Cultural Worth Orientations

  • Enterprise Case

  • World Mindset Framework

  • Mental Capital

  • Psychological Capital

  • Social Capital

  • Implicit Bias

  • Price of Implicit Bias

  • Varieties of Biases and Implicit Assumptions

  • Methods to Mitigate Biases

  • Organisational & Determination Making Constructions

  • Chief Humility & Self-discipline

  • Day by day Influences

  • Creating a CQ Management Plan

  • Creating CQ Capabilities

  • Executing Your CQ Improvement Plan

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