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Postgraduate Diploma: CRM Platform Expert

What you’ll be taught

  • Enterprise Rules of Buyer Relationship Administration
  • Multichannel Gross sales, Service, Advertising and marketing and Enterprise Administration
  • Enterprise ideas of implementation of oCRM instruments (Microsoft Dynamics 365 (CRM), Oracle Siebel CRM, Salesforce)
  • Enterprise ideas of implementation of aCRM instruments (SAS MA, Microsoft Azure, AWS)
  • Gross sales Administration
  • Service and claims Administration
  • Cross-sale and up-sale
  • Digital Channels constructing
  • Examples from Client Lending, Mortgage and different produc-lines of Retail Enterprise

Publish expires at 2:57pm on Sunday January twenty second, 2023

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