CRM Platforms at Gross sales, Service, Advertising and Enterprise Administration (Siebel, Dynamics CRM/365, Salesforce, SAP CRM)

Description

Postgraduate Diploma: CRM Platform Expert (Gross sales, Service, Advertising and Enterprise Administration with CRM Platforms)

Welcome to course: Enterprise Ideas of Buyer Relationship Administration, Multichannel Gross sales, Service, Advertising and Enterprise Administration with oCRM (Microsoft Dynamics 365 (CRM), Oracle Siebel CRM, Salesforce) and aCRM instruments (SAS MA, Microsoft Azure, AWS).

Brief Description: Course shall be fascinating to anyone who need to know enterprise circumstances and enterprise atmosphere of utilization of a+о CRM programs. We are going to contemplate totally different enterprise subjects, sensible examples and circumstances and likewise will discuss enterprise associated questions of implementation.

Brief Description: Course shall be fascinating to anyone who need to know enterprise circumstances and enterprise atmosphere of utilization of a+о CRM programs. We are going to contemplate totally different enterprise subjects, sensible examples and circumstances and likewise will discuss enterprise associated questions of implementation.

Thought of kinds of programs:

Who this course is for:

  • Gross sales Administration
  • Service and claims Administration
  • Cross-sale and up-sale
  • Digital Channels constructing
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