Postgraduate Diploma: Digitalization of Retail Banking
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Course Description:
Postgraduate Diploma: Digitalization of Retail Banking: Enterprise instances and evaluation of funding profitability
Our course will probably be fascinating for anyone who work or want to work at areas: banking, fintech, IT, digital applied sciences.
We’ll undergo introduction to matter of digitalisation and utilization of digital instruments at Retail Banking.
Subsequent we are going to take into account sensible examples from enterprise of worldwide banking group. You will note instances from Client Lending, Mortgage, and on-line and common retail banking enterprise.
We’ll diskuss utilization of digital instruments at gross sales, service and loyalty rising, and at lowering of operational prices and dangers stage.
As a ultimate we are going to speak about evaluation of investments, about planning of profitability and monetisation and about prioritisation of investments.
This course will probably be fascinating additionally for instance for anyone who want extra expertise at areas: Enterprise, Stakeholder Administration, Undertaking Administration, Product Administration, Management. Course will probably be fascinating at profession of: Product proprietor, Platform proprietor, Undertaking Supervisor, Digital professional, Retail Banking Professional.
Course functions:
– Present an instance of assesment of digital investments in case of selecting between completely different groups and wishes of extensive checklist of stakeholders.
– Consinder primary drivers of profitability enhance at retail banking digitization.
– Think about sensible instances of utilization of digital instruments at retail banking.
Course content material:
– Introduction to digitisation of gross sales, service, operations at Retail Banking and for instance for every space of enterprise growth
– Digitalisation Technique. Utilization of Digital instruments for development of enterprise, as a component of Advertising and marketing and On-line Enterprise Technique
– Instance of evaluation of digital investments. Sensible case of stakeholders administration and investments prioritisation
– Funding profitability planning and evaluation. Overal strategy of profitability calculation, excel utilization, retail banking merchandise web revenue calculation, evaluation of profitability drivers.
– Digitalisation at Client Lending, Mortgage and Retail
– Digital instruments at B2B Gross sales, B2C Gross sales, Buyer Relationship Administration CRM
– Elements of budgeting of digital groups
– Examples of areas of digitization:
- – development of gross sales
- – development of cross-sale
- – development of purchasers loyalty (NPS, CSI)
- – decrese of value stage
- – lower of danger stage
Course creator:
Igor Dmitriev
Digital Enterprise and Retail Banking Professional
Schooling:
– MBA, The Boston College, USA
– Grasp of Science at Engineering (Technical) Administration, The State College of New York at Buffalo, USA
– Grasp of Science at Informatics and Economics, The Saint Petersburg State College of Finance and Economics, Russia
– Six Sigma Black Belt
Expertise:
– Professional at Banking (>15 years), FinTech & Digital (>12 years). Skilled Supervisor (>10 years) with profitable observe of information at private and company entrepreneurship.
– Greater than 10 years at worldwide banking teams such us Societe Generale, Raiffeisenbank.
– Expertise at roles: CEO, Head of Enterprise, Chief Digital & Advertising and marketing Officer, Head of Digital Transformation and Channels, Head of Merchandise and Advertising and marketing.
Linked subjects:
– Finance and Industrial Banking Fundamentals
– Entrepreneurship and Enterprise Fundamentals
– English Language course
– Undertaking Administration
– Digital Advertising and marketing & Acquisition
– Enterprise and Digital Technique, Advertising and marketing Technique
– Machine studying and AI profitability calculations
– Retail Banking On-line enterprise
– Gross sales and Service administration expertise
– Digital in banking, Digital banking, Digital financial institution, Web Financial institution, On-line financial institution
– Digitalized gross sales and repair. Easy methods to digitize a financial institution
– Easy methods to digitise a financial institution at America and different nations, digitisation of banks at USA
Who this course is for:
- Course will probably be fascinating to individuals working at areas: retail banking, digitisation, IT and for anyone who wish to enhance data about digital technique, gross sales and repair administration
- Course will probably be fascinating for instance for any retail or b2b/b2c gross sales trade
