Description
Postgraduate Diploma: Digitalization of Retail Banking: Enterprise instances and evaluation of funding profitability
Our course might be attention-grabbing for anyone who work or want to work at areas: banking, fintech, IT, digital applied sciences.
We are going to undergo introduction to matter of digitalisation and utilization of digital instruments at Retail Banking.
Subsequent we are going to contemplate sensible examples from enterprise of worldwide banking group. You will notice instances from Client Lending, Mortgage, and on-line and common retail banking enterprise.
We are going to diskuss utilization of digital instruments at gross sales, service and loyalty growing, and at lowering of operational prices and dangers degree.
As a last we are going to discuss evaluation of investments, about planning of profitability and monetisation and about prioritisation of investments.
This course might be attention-grabbing additionally for example for anyone who want extra abilities at areas: Enterprise, Stakeholder Administration, Undertaking Administration, Product Administration, Management. Course might be attention-grabbing at profession of: Product proprietor, Platform proprietor, Undertaking Supervisor, Digital knowledgeable, Retail Banking Professional.
Course functions:
– Present an instance of assesment of digital investments in case of selecting between totally different groups and wishes of large record of stakeholders.
– Consinder primary drivers of profitability enhance at retail banking digitization.
– Take into account sensible instances of utilization of digital instruments at retail banking.
Course content material:
– Introduction to digitisation of gross sales, service, operations at Retail Banking and for example for every space of enterprise improvement
– Digitalisation Technique. Utilization of Digital instruments for progress of enterprise, as a component of Advertising and On-line Enterprise Technique
– Instance of evaluation of digital investments. Sensible case of stakeholders administration and investments prioritisation
– Funding profitability planning and evaluation. Overal method of profitability calculation, excel utilization, retail banking merchandise internet revenue calculation, evaluation of profitability drivers.
– Digitalisation at Client Lending, Mortgage and Retail
– Digital instruments at B2B Gross sales, B2C Gross sales, Buyer Relationship Administration CRM
– Elements of budgeting of digital groups
– Examples of areas of digitization:
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– progress of gross sales
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– progress of cross-sale
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– progress of shoppers loyalty (NPS, CSI)
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– decrese of value degree
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– lower of threat degree
Course writer:
Igor Dmitriev
Digital Enterprise and Retail Banking Professional
Training:
– MBA, The Boston College, USA
– Grasp of Science at Engineering (Technical) Administration, The State College of New York at Buffalo, USA
– Grasp of Science at Informatics and Economics, The Saint Petersburg State College of Finance and Economics, Russia
– Six Sigma Black Belt
Expertise:
– Professional at Banking (>15 years), FinTech & Digital (>12 years). Skilled Supervisor (>10 years) with profitable observe of information at private and company entrepreneurship.
– Greater than 10 years at worldwide banking teams such us Societe Generale, Raiffeisenbank.
– Expertise at roles: CEO, Head of Enterprise, Chief Digital & Advertising Officer, Head of Digital Transformation and Channels, Head of Merchandise and Advertising.
Linked matters:
– Finance and Industrial Banking Fundamentals
– Entrepreneurship and Enterprise Fundamentals
– English Language course
– Undertaking Administration
– Digital Advertising & Acquisition
– Enterprise and Digital Technique, Advertising Technique
– Machine studying and AI profitability calculations
– Retail Banking On-line enterprise
– Gross sales and Service administration abilities
– Digital in banking, Digital banking, Digital financial institution, Web Financial institution, On-line financial institution
– Digitalized gross sales and repair. Easy methods to digitize a financial institution
– Easy methods to digitise a financial institution at America and different international locations, digitisation of banks at USA