ServiceNow Certified System Administrator Practice Test 2023
Table of Contents
Description
The ServiceNow Certified System Administrator course is designed to show people the best way to successfully handle and administrate a ServiceNow occasion. The course covers subjects resembling creating and managing customers, teams, and roles, configuring the system, managing incidents, issues, and modifications, and creating and utilizing workflows. Moreover, the course covers greatest practices for sustaining and optimizing the efficiency of a ServiceNow occasion. Upon completion of the course, people can have the data and expertise essential to move the ServiceNow Certified System Administrator examination and turn into licensed in ServiceNow administration.
The ServiceNow Certified System Administrator examination usually comprises 60 multiple-choice questions. The examination is timed and usually takes round 90 minutes to finish. The passing rating for the examination is often round 70%. The examination covers a variety of subjects associated to ServiceNow administration and covers each theoretical and sensible features of the software program.
The ServiceNow Certified System Administrator course is designed to show college students quite a lot of expertise associated to successfully managing and administering a ServiceNow occasion. A few of the key subjects that college students will study embody:
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Creating and managing customers, teams, and roles: College students will discover ways to arrange and handle consumer accounts, assign roles and permissions, and create and handle teams.
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Configuring the system: College students will discover ways to configure numerous features of the ServiceNow platform, together with the service catalog, incident administration, drawback administration, and alter administration.
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Managing incidents, issues, and modifications: College students will discover ways to use the varied options of ServiceNow to handle incidents, issues, and modifications, together with creating and managing incidents, prioritizing and resolving issues, and managing change requests.
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Creating and utilizing workflows: College students will discover ways to create and use workflows inside ServiceNow to automate repetitive duties, enhance effectivity, and streamline processes.
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Finest practices for sustaining and optimizing efficiency: College students will study greatest practices for sustaining and optimizing the efficiency of a ServiceNow occasion, together with ideas for troubleshooting, monitoring, and efficiency tuning.
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Cross the ServiceNow Certified System Administrator Examination: The course put together college students to move the ServiceNow Certified System Administrator examination and turn into licensed in ServiceNow administration.
Please notice that the course might range relying on the trainer or establishment, however typically it covers the aforementioned subjects.
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