Description
The ServiceNow Certified System Administrator certification is knowledgeable certification that demonstrates the recipient’s skill to successfully handle and administer the ServiceNow platform. The certification is designed for IT professionals who’re accountable for managing and configuring ServiceNow cases, together with managing customers, implementing workflows, and configuring system settings.
To turn out to be a ServiceNow Certified System Administrator, you will want to cross the ServiceNow Certified System Administrator examination. The examination covers subjects comparable to ServiceNow person interface, configuration, database construction, workflows, reporting, and administration. You possibly can put together for the examination by taking ServiceNow coaching programs or finding out ServiceNow documentation and sources.
The certification is legitimate for 2 years and may be renewed by passing a recertification examination or finishing persevering with schooling necessities. Holding a ServiceNow Certified System Administrator certification can improve your profession prospects and exhibit your experience in managing and administering the ServiceNow platform.
Listed below are among the important subjects coated within the ServiceNow Certified System Administrator certification:
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ServiceNow person interface and navigation
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Configuration administration database (CMDB)
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ServiceNow administration and administration
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Incident, drawback, and alter administration
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Service stage agreements (SLAs) and repair catalogs
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Workflow and automation
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Reporting and analytics
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ServiceNow integrations and APIs
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Safety and entry controls
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Consumer and group administration
These subjects cowl the foundational data and expertise essential to successfully handle and administer ServiceNow cases.
The ServiceNow Certified System Administrator examination consists of 60 multiple-choice questions, and you’ll have 90 minutes to finish the examination. The passing rating for the examination is 70%, which signifies that it’s good to reply not less than 42 questions appropriately out of the 60 questions.
It is vital to notice that the examination questions will not be publicly accessible, and the particular questions you’ll encounter on the examination might fluctuate. Nevertheless, the examination will cowl the subjects and ideas listed within the ServiceNow Certified System Administrator Examination Blueprint, which may be discovered on the ServiceNow web site.
It is advisable that you’ve got hands-on expertise with ServiceNow and full the advisable coaching programs earlier than trying the examination. Moreover, there are follow exams and examine supplies accessible that can assist you put together for the examination.
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